Duties of Hospital Switchboard Operator

The operators of the hospital switchboard are fully responsible for all communications that take place in the hospital. Therefore, these people probably have the most important job in a medical center.

When you enter a hospital, you will be received by a receptionist or a hospital switchboard operator, depending on the specific arrangements at the reception of the property. These people are responsible for answering phone calls, receiving messages, transferring calls and ensuring that emergency services are coordinated based on the nature of the emergency.

The hospital switchboard operator must be extremely diligent, since they are technically responsible for the patients' lives. They should be able to listen carefully, determine the nature of the call and see if the call should be transferred to the required staff member, or if it can be handled at level 1. They examine the calls to ensure authenticity and ensure that all messages are transmitted. . They are communicated to the correct recipients efficiently over time.

Requirements

Working as a hospital receptionist requires at least a high school diploma. If you have experience in the management of PBX and intercom systems and public address, your application is strengthened.

Duties and responsibilities of the operator of the hospital switchboard.

Greet patients and visitors when they arrive at the hospital reception and ask how they would like to receive assistance.

• Provide the information requested in person and refer visitors / patients to appropriate staff members or departments.

• Configure and manage complex communication systems such as PBXs, intercoms and audio systems.

• Answer calls and answer questions for hospital services and procedures.

• Transfer calls to previous recipients after reviewing them correctly

• Organize the appropriate emergency services by identifying the relevant members of the medical staff.

• Make outgoing calls to requests from hospital staff.

• Answer questions related to admitted patients following strict confidentiality protocols.

• Perform administrative tasks such as writing and correcting important documents.

• Organize meetings with doctors and other staff members.

• Provide retransmission services, especially TDD, for people with hearing impairment.

• Coordinate efforts with cleaning staff to ensure adequate and constant cleaning of the reception and surrounding areas.

• Create and manage daily recordings of incoming and outgoing calls.

• Manage public communication systems and intercoms to communicate with medical personnel during emergency services.

What is a Switchboard Operator? What does an operator do

An operator works for large companies, hospitals and hotels, which usually make phone calls. The operator helps callers by answering the call and connecting the caller to the right person or department. Before modern inventions came to fruition, operators had to manually connect callers to a switchboard by connecting telephone lines to the correct circuit. Nowadays, operators work with computer systems that require fewer human interventions. Today's operators are more customer-oriented than before.

What does an operator do?

The operating staff takes care of all internal and external calls for a company. Answer the phone and forward calls to the right destinations in the company. They also handle internal calls that need to be forwarded within the company.

switchboard operator are often responsible for pager systems within the company. When a caller calls, it may be necessary to call the department or person through the PA system to notify a call. For many operators, the job requires that they are responsible only for incoming calls. Many companies require that the operator be a receptionist. He greets customers who enter the shop and leads them to the areas they need to find.

Some operators also take care of customer service. You can answer short customer questions, e.g. B. where the company is located or what services it offers. Operators carry out all types of activities within a company. The definition of an operator's job is very different from company to company.

Are you suited to be a switchboard operator?

Operators have different personalities. Usually they are conventional people, which means they are conscientious and conservative. They are logical, efficient, orderly and organized. Some of them are also entrepreneurial, which means that they are adventurous, ambitious, assertive, outgoing, energetic, enthusiastic, confident and optimistic.      

         

What is the workplace of a Switchboard Operator like?

The work of a switchboard operator generally involves working in an office-like environment. The operator is often in a switchboard station to direct callers to the correct lines. The operator can have his own desk in the front of the building where he directs incoming customers or he can be isolated in the internal area of ​​the company, working in a switchboard.

The operator environment means sitting all day in front of a switchboard and computers. He or she may also have a desk with a smaller type of switchboard system. All switchboard operators’ work indoors, but the environments may vary depending on the type of company they work for.

Most Demanding Engineering Fields in Future

All along the line, today's engineering students have many training opportunities that can lead to excellent short and long-term career prospects. Check out the best engineering careers for the future below:

Mechanical engineer

In 2014 there were 277,500 mechanical engineers with an average of $ 83,590 a year. More than 14,000 of these jobs are expected to be added by 2024. A promising development for machine builders is the rise of the Internet of Things, the huge network of interconnected devices and sensors.

According to IT research company Gartner, 26 billion IoT units from network equipment to factory-integrated infrastructure will be installed by 2020. This increase offers machine builders numerous opportunities to design and maintain the required IoT hardware and software.

Biomedical engineering

Biomedical engineers had a particularly solid career perspective in the 1920s. The total number of jobs in this area is expected to exceed 27,000 by 2024. This is an increase of 23% over 2014, which is much faster than the average growth rate of all professions in the United States. The average salary was over $ 86,000.

An aging global population, coupled with the increasing complexity of medical devices (e.g. network connectivity), has created an important opening for biomedical engineers in the coming years. These professionals are advised to develop the medical technology needed to treat patients on a larger scale than ever before.

Electrical engineer

Electrical engineers design and build critical components of various communication systems and infrastructures, including IT devices such as laptops and smartphones. They have a very high average wage of $ 95,230 a year.

While the sector is unlikely to create many new jobs by 2024, local employment will be high with over 315,000 jobs starting in 2014. Changes in employment in manufacturing affect future opportunities for electrical engineers. The expansion of the IoT could be advantageous for electrical engineers who are significantly involved in the design of the circuits of the IoT devices.

Where engineers' careers lead: paths to keep in mind

There are many different types of engineering than the three examined above, although this trio shows a good section of where engineering is leading. Increasing attention to computer hardware and software, network connectivity for the Internet of Things and the medical industry will change the career of millions of engineers around the world.

Against the background of this general trend, let's take a look at 5 more specific paths that are currently taking shape and becoming magnets for the best engineering students:

1. Robot technology

"Rise of Robots" is an important issue for the future of work and productivity. The International Robotics Federation has estimated that 1.3 million industrial robots will be used in factories around the world by 2018. Robots can perform many common tasks related to work that previously had only been performed by humans, eg . B. the assembly of complex electronics and support during operation.

Consequently, the demand for robotics engineers should be substantial as the field expands and a "fourth industrial revolution" develops, according to the IFR. You should be expert in:

·         Industrial design.
·         Behavioral control of the robot.
·         Social implications of robotics.
·         Autonomous robots.
·         Research on robotic applications.
·         Mechanical maintenance.
·         Creation of the algorithm.

Bachelor's and Master's programs can help develop these skills. There is also a considerable overlap with information technology, mechanical engineering and electrical engineering. Robotics engineers will make important contributions to the IoT.

2. Water / environmental technology

The demand for environmental engineers, especially those with experience in water systems, is increasing. One reason is the increasing attention of many states and municipalities to the quality and economic accessibility of their water resources.

Environmental engineers are also involved in high-tech projects such as designing environmentally friendly energy systems, including windmills, hydropower plants, and solar infrastructures. The job growth rate is 12 percent or more above the national average.

3. Data science and computational engineering

Many future engineering professions combine classic elements of mechanical engineering and electrical engineering with principles from relatively new areas such as computer programming and data analysis. Computational engineering is an excellent example of this combination. Computer engineers have interdisciplinary skills (including electrical engineering, math, computer science, and computer science) that enable them to solve problems using statistical models, computer algorithms, and other techniques that arise when operating large amounts of data. These specialists could work in the following areas:

·         Transport.
·         Power.
·         Physics.
·         Data science.

4. Aerospace engineering

Aerospace engineers help design aircraft and spacecraft. The good news for this sector is that the demand for these vehicles is likely to be strong in the foreseeable future.

KPMG predicted that the civil aviation and space market will need another 27,000 passenger aircraft, 24,000 commercial aircraft and 40,000 helicopters between 2013 and 2031. The aerospace engineers are in an excellent position to meet these requirements with their technical and research skills.

5. Development of virtual and augmented reality

In recent years, virtual and augmented reality have been a top priority for technology companies like Facebook (which acquired VR headset maker Oculus), Google and Apple. Virtual Reality / Virtual Reality involves using a visor or display to project new images onto what someone would see with the naked eye.

VR / AR has many uses in areas such as games and advertising. According to Markets and Markets estimates, the VR market alone could reach $ 33.9 billion by 2022, after just over $ 1 billion in 2015. Become an engineer with hardware and software experience, which is in great demand for development of the next generation of VR / AR devices for consumers and businesses.

Today there are many interesting opportunities for engineering students. UCR offers a practical and flexible online program for engineering with specializations in the fields of mechanical engineering, environmental and electrical engineering, as well as data science, materials in the nano range and bioengineering. Visit our program page to find out more today.

Careers in Information Technology (IT)

Information technology has entered and benefited all sectors of the sector. IT professionals design, support and maintain hardware and software for various industrial and individual applications and are highly sought after for their experience and knowledge.

The National Association of Software and Services Companies predicted a 12% increase in Indian software exports in 2015-16 to $ 112 billion. Arguably, the only hurdle, or at least the biggest hurdle, in the country to achieve this growth rate is the shortage of qualified and competent IT professionals.

What better indication of the excellent prospects for IT professionals can there be?

The best educational qualifications for IT jobs- Hiring managers in India are looking for a degree in computer science or computer science, which are the two basic qualifications for an IT job.

These degrees (BE or B.Tech.) Differ slightly in their characteristics: while the IT degree program focuses on the areas of IT communication and business, the IT course can include multiple scientific aspects of computer science.

Other diplomas widely accepted by contracting companies include the Bachelor of Computer Applications (BCA) and the Bachelor of Science (BS) in Computer Engineering.

You can also get masters, such as M.Tech., MCA and M.Sc. in Computer Science and Master in Systems Administration. Certification, diploma and PG diploma programs from renowned institutions are also available.

Those interested in an IT career should focus specifically on math, physics and chemistry after lesson 10. After lesson 12, they must take national or state entrance exams to access computer science courses in universities. or university

The way they perform these tests largely determines their course and university, and perhaps their career prospects.

There are hundreds of engineering universities that offer computer courses in India and, of course, a bachelor's degree from a renowned university has more weight. The Indian Institute of Technology, the National Institutes of Technology and the Birla Institute of Technology and Science, Pilani, are the most sought after institutions.

There are many other public and private universities recognized with the accreditation of the Technical Education Council of India, the National Evaluation and Accreditation Council and the University Grants Commission.

In addition to these university colleges, there are institutions that offer certification and diploma courses, including the National Institute of Electronics and Information Technology (NIELIT), which is under the central government.

Along with a formal degree or diploma, you will need individual attributes such as the willingness to learn, the ability to work hard, an analytical mind, good communication skills.

A solid foundation in math from your high school is essential if you want to get good results in college and ensure a good basic position in a known society.

After graduation, the question of whether to opt for an advanced diploma abroad would occupy the minds of the brightest students, however, for a short period.

Some industry experts believe that working experience in a particular specialization rather than a foreign degree can be helpful if a computer science graduate wants to develop a career in India.

However, they add that for teaching positions, both in India and abroad, acquiring a similar degree or degree from a good foreign university may be a good idea.

Career paths in the Information Technology jobs

IT engineer jobs or career can be broadly classified into the two main fields of hardware and software. In hardware it has production, maintenance, research, development and management.

In software, it has production, development, programming, software testing, maintenance and support. Related areas include IT operations, database administration, sales / marketing and data center management.

The most popular job designations include computer engineer, computer engineer, computer systems manager, programmer, system and network data analyst, systems analyst, database administrator, systems administrator, support specialist, computer scientist and computer scientist. , computer teacher / college / university and university professor.

The companies also announce positions in the areas of networks, web design, search engine optimization, computer programming, games, systems / database administration, software testing, security, desktop support, technical writing, e-commerce and software training. . .

Freshmen naturally care about their sector's perspectives and career prospects. Information technology workers have performed relatively well even in times of recession, although labor and wage cuts have been widely reported.

However, as mentioned earlier, most companies are using IT technology extensively and IT professionals continue to be in great demand, especially those with good skills, talent and attitude.

In general, if you are a new student directly from a university, you will receive training for a certain period and, for example, you will be designated as a software developer or programmer.

Depending on your job and the skills you develop, you can become a project manager in approximately three years. If you have been selected to work on the site in a client organization abroad, you can be considered directly for the role of manager and promoted without being in charge of the project.

Many IT professionals working in Indian companies have the opportunity to work in the workplaces of clients abroad and this gives them exposure to international working conditions and work culture.

Currently, as you advance in your career as a junior IT professional, you can expect to have the option to continue in the flow of technology or switch to the flow of management, depending on your personal perspectives and interests.

People who wish to remain a fundamental part of technological development identify themselves as "individual contributors" and can continue in that flow without being pushed into the management flow to ascend to high-level positions.

IT salaries

Average salaries in the IT sector depend on professional profile, place of publication and knowledge, experience and skills.

A junior software engineer (like new) can expect to win in Rs. 1.2 lakh and Rs. 3.6 lakh per year, an associate computer engineer in Rs. 2 lakh to Rs. 7.5 lakh, a senior IT engineer Rs. 4 lakh to Rs. 12 lakh and an important IT engineer Rs. 5.5 lakh to Rs. 16 lakh

A software development project manager can expect to earn between Rs. 7 lakh and Rs. 20 lakh, a product manager (software) among Rs. 6.25 lakh and Rs. 26 lakh and a software development manager among Rs. 10 lakh and Rs. 34 lakh

The annual salaries for some of these positions in the United States are as follows: junior computer engineer: $ 35,000 to $ 72,000; Associate software engineer: $ 46,000 to $ 92,000; and senior / principal software engineer: $ 77,000 to $ 145,000.

With the introduction of new technologies, such as cloud computing and the requirement for the growth of talented staff, wages are likely to continue their upward trend.

Salary details by title and work experience and other interesting information and useful information on IT jobs are available on www.payscale.com.

Why is Engineering so Important?

You may have heard that technology is a man's world. Also, you may have heard that the world of engineers is full of men who have all the technical skills in the world but no corresponding social skills. In the minds of many people, an engineering career is a constant love relationship between a person and his machines.

Wait a second! Are they really crazy, keys and screwdrivers? Surely not. And do women really work in engineering? Of course they do!

Forget everything you've heard before! Before deciding on engineering, you should first find out what it really is.

Why is engineering so important?

It is about solving problems with technical and practical skills. These are math, science, research, prototypes, design, maintenance and production.

Each branch and area of ​​the company depends on the precise and efficient work of the engineers. These people offer technological solutions to problems, problems and ideas that affect every area of ​​our life. They design, manufacture and maintain almost everything people and industry use, from computers, spacecraft and corkscrew boats, buildings and chemical reactors. Technological advances would never be possible without engineers. Consequently, the people who work in this sector are of enormous importance for the development of the future of our society.

Why are there so many different engineering areas?

There are so many different areas of engineering where you can work. Most engineers, however, specialize only in one area, e.g. B. chemical, automotive or robotics. Engineering careers are constantly evolving and new processes and technologies are constantly evolving. This allows engineers to stay in the game and respond to new problems and challenges in the chosen area.

Engineering professions constantly differ in their professional duties, but also in the workplace. As an engineer, you could work in an office, in a laboratory, in an oil rig in the middle of the ocean, in a factory or even in space.

Every technical discipline requires specialists with specific skills. However, each area of ​​this sector is as complex as the next. Therefore, all engineers must have strong mathematical skills, logic, and the ability to face the intellectual and practical challenges. If you have what it takes, you may be the right candidate for an engineering apprenticeship.

A variety of industries require professional engineers. Some of the most popular careers in engineering are:

• defense
• place
• power
• transport
• Surroundings
• Medicine and pharmaceuticals
• construction
• marine

Many engineers have different technical skills. However, many specialize in a certain type of technical function, such as:

• design
• Research and development of prototypes
• production
• Installation and maintenance
• Security and quality assurance.

In addition, as previously mentioned, most engineers tend to select a number of engineering experts and develop their careers in this niche area.